Inside View: Shadowfax rockstars talk about the company culture and what drives them to succeed

A Culture Built on Ownership and Innovation

An organization’s success often depends on its ability to embrace work culture & diversity, and Shadowfax’s unique democratic culture differentiates it from any other employer.

Patnaik: Building Customer-First Experiences

“One of my favorite things about Shadowfax is that I collaborate with teams across the organization to create an end-to-end experience our customers love. Everyone here is highly motivated and so positive about trying out new things,” said Sarthak Patnaik, Head of Operational Process & Design at Shadowfax, previously working with Flipkart.

At Shadowfax, employees are encouraged to speak their minds and ask questions. We believe in an open-door policy where any employee is free to talk to the management team. We have strived to maintain an open culture, honest communication, and constructive feedback from the start.

Dipesh Mittal: Solving Complex Logistics Challenges

“There comes a period in a company’s life where it no longer is catching up in the industry, but leading it by breaking new barriers in product and operations. That is the period Shadowfax is in right now and being a part of this journey is really exciting,” said Dipesh Mittal, an IIT Delhi alumnus, currently spearheads development efforts at Shadowfax, previously an Engineer at PayPal.

Nidhi Lakhkari: Finding Balance and Equal Opportunity‍‍‍

“Shadowfax is one of those rare workplaces where they value work/life balance. Additionally, Shadowfax gives equal opportunities to women in their tech team, which is something I value in a workplace,” says Nidhi Lashkari, Senior Lead — Engineering at Shadowfax, previously a Software Engineer at Wipro.

Milind Sharma: Experiencing a High-Growth Startup Environment

“It has been a short stint for me at Shadowfax’s Bangalore office; the difference in work culture is evident if compared to my previous organizations. The work rate, sense of responsibility, and enthusiasm in people are immense. The team is trying to solve problems in an interesting way, which makes the journey with Shadowfax worthwhile,” concluded Milind Sharma — Head Retail at Shadowfax; former Co-founder PepperTap & NuvoEx, early-stage employee at Delhivery.

‍What Makes Shadowfax Different?

Optional concluding paragraph summarizing the recurring themes from all employee testimonials:

• Open-door culture
• Ownership and accountability
• Equal opportunities
• Learning and growth
• Collaborative work environment
• Customer-first mindset 

About Shadowfax

Shadowfax is India’s largest crowdsourced delivery platform with a presence in 70+ cities across India and 7000+ daily active delivery personnel. Shadowfax’s unique app enables delivery of food, groceries, pharmacy and e-commerce for businesses and helps them create customer delight using technology. With a relentless focus on engineering pleasant experiences for customers, Shadowfax envisions becoming the most desirable and trustworthy delivery platform for customers.