Reverse Parcel

Express Parcel

Prime

Critical Logistics

Reverse Parcel

As industry leaders in reverse logistics and return logistics, we provide thorough doorstep quality checks, quick refunds, seamless returns, and hassle-free exchanges.

Highlights

Faster Re-Inventorisation of Products

Return Transportation Via Air/Surface Transport

Easy Integration With Support

What are the benefits?

Fraud returns reduced by 50%

Same-day pickup for orders till 5 PM

100% doorstep refund assurance

Who is it for?

Whatever the size of your business, our reverse parcel solution is designed to scale to your business needs. Shadowfax’s Reverse Parcel service offers seamless reverse logistics and return logistics solutions, ensuring hassle-free returns and efficient handling of shipments.

Shadowfax’s Reverse Parcel is available for:

Mini shopping cart filled with small cardboard boxes on a laptop keyboard.

E-commerce Enterprises

Packing station with stacked cardboard boxes, shelves and a laptop for order fulfillment.

Online Sellers (SMEs)

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Brands & D2Cs

How does it work?

Step 01:

Step 02:

Step 03:

Logistics operations analyst at multi-screen workstation monitoring delivery software.

Pick-Up

A request is pushed through our API, assigning a pickup rider within one hour for orders placed before 5 PM. The rider then visits the customer.

Express Parcel

Prime

Critical Logistics

What Our Clients Say

“Shadowfax's reverse pickup performance is the fastest we've ever seen. The quality check at the doorstep allows us to conduct instant refunds to customers without worry. Additionally, their Same Day Delivery service has revolutionized our operations, reducing our average delivery time by nearly a full day.”

Sumit Maji

“Shadowfax's reverse pickup performance is the fastest we've ever seen. The quality check at the doorstep allows us to conduct instant refunds to customers without worry. Additionally, their Same Day Delivery service has revolutionized our operations, reducing our average delivery time by nearly a full day.”

Other Services

Hyperlocal & Quick Commerce

Enjoy rapid deliveries within hours or choose flexible slots for same day or next day service. From groceries to medicines, and more, with real-time tracking and reliable service.

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SME & Personal Courier

Shadowfax Courier App powers on-demand pickup and drop services within the city for individuals and small businesses. Affordable, reliable, and backed by India’s fastest-growing last-mile fleet.

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