Ecommerce & D2C

Market leader in reverse quality checks
Lowest cancellation for Express Parcel
Customized speed shipping at low cost

1.5 Million

Orders Per Day

2500+

Cities Presence

Better Delivery Rate than Market

50%

Reduction in Wrong Product Returns

70%

Market Share in Same Day & Next Day Delivery Services

What it is ?

Shadowfax provides a range of delivery/courier services, from standard shipping to same day & next day delivery, tailored for D2C & E-commerce businesses.

Our advanced logistics and technology ensure efficient routes, fast transit times, and excellent customer experiences.

Reverse Parcel

Express Parcel

Prime

Critical Logistics

Reverse Parcel

As industry leaders in reverse logistics and return logistics, we provide thorough doorstep quality checks, quick refunds, seamless returns, and hassle-free exchanges.

Highlights

Faster Re-Inventorisation of Products

Return Transportation Via Air/Surface Transport

Easy Integration With Support

What are the benefits?

Fraud returns reduced by 50%

Same-day pickup for orders till 5 PM

100% doorstep refund assurance

Who is it for?

Whatever the size of your business, our reverse parcel solution is designed to scale to your business needs. Shadowfax’s Reverse Parcel service offers seamless reverse logistics and return logistics solutions, ensuring hassle-free returns and efficient handling of shipments.

Shadowfax’s Reverse Parcel is available for:

E-commerce Enterprises

Online Sellers (SMEs)

Brands & D2Cs

How does it work?

Step 01:

Step 02:

Step 03:

Pick-Up

A request is pushed through our API, assigning a pickup rider within one hour for orders placed before 5 PM. The rider then visits the customer.

Express Parcel

Prime

Critical Logistics

What our clients say

“Shadowfax's reverse pickup performance is the fastest we've ever seen. The quality check at the doorstep allows us to conduct instant refunds to customers without worry. Additionally, their Same Day Delivery service has revolutionized our operations, reducing our average delivery time by nearly a full day.”

Sumit Maji

Nykaa

Sumit Maji

Nykaa

Gain Leverage For Your

Business With Shadowfax

Other Services

Hyperlocal & Quick Commerce

Get lightning-fast deliveries within hours or choose flexible slots for instant medicine delivery, grocery delivery, and more. Our efficient and reliable hyperlocal delivery/courier services offer enhanced control and real-time tracking.

Know More

SME & Personal Courier

Shadowfax’s Flash App embodies the speed, reliability, and affordability that are the cornerstone of our on-demand pickup and drop within-the-city delivery/courier services.

Know More