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About Shadowfax

Shadowfax stands as India's leading provider of e-commerce express parcel and value-added solutions. With a robust distribution network covering over 2,500 cities and more than 18,000 PIN codes, Shadowfax has established itself as a key player in the logistics sector.

In addition to its core Express Parcel and Forward Logistics services, Shadowfax offers an extensive range of value-added solutions. These include Quality Check-based Reverse Logistics, Hand-to-Hand Doorstep Exchange, Same Day Delivery through its "Prime" service, and Quick Commerce with 10-minute delivery.

Driven by a customer-centric approach and a commitment to innovation, Shadowfax consistently sets new industry standards. Its reliability and efficiency have made it the preferred logistics partner for leading e-commerce players across the nation.

3.5

Million Users

1.25

Lakh Monthly Delivery Partners

2

Million Packages Delivered Daily

30

Lakh Verified Riders

2500+

Cities

18,000+

PIN Codes

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Our Leadership Lineup

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Abhishek Bhansal
Co-Founder & Chief Executive Officer
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Vaibhav Khandelwal
Co-Founder & Chief Technology Officer
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Praharsh Chandra
Co-Founder & Chief Business Officer
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Gaurav Jaithilya
Co-Founder & Head of Business Strategy
Meet the founding team behind Shadowfax
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What We Strive For
Our Vision
Enabling commerce by empowering lives for everyone, everywhere.
Our Mission
Build the fastest and most reliable logistics network by empowering a million micro entrepreneurs through technology to deliver anything, anywhere.
Our Journey So Far
2015
  • Shadowfax started as a pure last-mile food delivery/courier services.
  • 10,000+ orders/day were delivered in a year.
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2015

2016

2017

2018

2019

2020

2021

2022

2023

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Our Core Values
Customer Centricity
Nurturing strong bonds & delivering an outstanding customer experience is the hallmark of our services. The customer is at the heart of our business ecosystem.
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Innovation
With constant innovation and an endless chain of original ideas, we aim to revolutionise the industrial landscape through robust and refined logistics solutions.
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Empathy
Showing empathy enables us to anticipate the needs, fears, and difficulties of others and put in genuine effort to address them.
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Integrity
Powered by integrity and driven by strong morals, India's most trusted logistics brand values ethics over anything else.
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The top-trusted choice of brands

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Winner of
Best Third Party Logistics
India Retail, E-commerce & D2C Summit 2023
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Winner of
Best use of Technology in Contact Centre (Logistics)
2nd Annual CX Excellence Awards 2023
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Winner of
Operational Excellence Awards
ONDC's Elevate Awards 2023
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Winner of
Outstanding performance in the COVID Focussed Community Support
4th CSR Health Impact Awards, 2020 COVID Edition
Our Investors
Trusted By
Delivery Partner App
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Flash App
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